This Service Agreement will be between Webnology.BIZ and its subsidiaries, known as "we", "us" and "our", and the User, Client, or Customer, known as “you”, “your” which refers to any party who signs-up for, or purchases any services from Webnology.BIZ.
This Agreement explains our obligations to you, and your obligations to us. By purchasing our products and services you agree to establish an account with us for such services, and to the terms herewith in. We reserve the right to change or modify all or any part of this agreement at any time, effective immediately upon posting, continued use of the service constitutes your binding acceptance of any amended terms and conditions. If at any time you do not agree with the terms, you should immediately cease all use of the service(s) by sending an email request to firstname.lastname@example.org.
2.0 Value Website Package : Value Websites are a month-to-month service and is offered as a package which includes:
- Up to (5) five designed web pages
- Web hosting
- Website editor
- Tech Support
2.1 Website Ownership: The customer understands they are signing up for a monthly service and not the purchase of the website and it's files. Once the service has been cancelled the customer will no longer have access to the website or it's files.
2.2 Designing the Website: Our expert web developers will create and design up to 5 web pages. These websites are pre-designed templates created with placeholder components and content. The customer may change the following components without a charge:
- Main Header
- Company Logo
- Navigation Links
- Text and Content
Changes made to the layout of the design and web page colors will be an additional cost.
2.3 Submitting Content: The customer has 7 days from the date of sign-up to submit their website content (text, photos, videos and files) to Webnology.BIZ for developing the website. On the 8 th day we will create the website with mock content and upload the website as completed. The customer may change the mock content by logging onto the Website Editor.
2.4 Website Editor: When using the Website Editor at NO TIME SHALL ADULT CONTENT OR PHOTOS BE UPLOADED TO YOUR WEBSITE. Immediate action will be taken to close the website.
2.5 Web Hosting: The customer understands that Webnology.BIZ MUST provide the hosting service to receive the Value Website package.
2.6 Purchasing the Website: The customer does not own the website until they purchase it. The cost of the website is $995 which includes the website layout, images and files (docs, pdf, ppt, exls). It does not include the Website Editor.
3.0 Domain Name: The Client will be responsible for the cost of their domain name. If the domain name is managed by Webnology.BIZ, we will alert the customer of their renewal date.
4.0 Authorization: Client agrees to pay, and authorize Webnology.BIZ to automatically debit their banking account for services by way of Check ACH debit or Credit Card for as long as they have the service.
4.1 Third Parties: Customers give Webnology.BIZ the authorization to open Third Party accounts on their behalf such as PayPal, Vista Print, merchant accounts, marketing accounts, email blast and any other partner and vendors of Webnology.BIZ.
5.0 The Webnology.BIZ Name: Webnology.BIZ will place our name and link at the bottom of every web page we develop; it should not be removed or deleted . Removing our name and link may result to canceling the service.
6.0 Cancellations: The customer may discontinue service any time by written request to email@example.com with the understanding the website cannot be used without our web services or the purchase of the website from Webnology.BIZ.com. To cancel service please submit the following information:
- Company Name
- Domain Name
- Contact Name
- Cancellation Date
- Reason for Canceling
6.1 Payment Return Policy - Webnology.BIZ will only return a partial payment within the Pending Phase of processing, which is 7 days after a customer signs up for service. After 7 days NO REFUND will be given.
6.2 Pending Phase - The pending phase is when the customer signs up for service and it's sitting in our system waiting to be process. If no work has been done the customer will receive a refund minus our current credit card processing fees.
7.0 General Support Services: Webnology.BIZ.com offers email and phone support services. Customers may submit an unlimited amount of support related questions or concerns by email through our online customer support system available on the Webnology.BIZ website. Some Tech Support request and consulting may be billable.
7.1 Web Design Tech Support: Questions related to your website design, layout or software linked to it will be answered by our expert Web Designers Monday thru Friday from 9am to 5pm Central Standard Time.
7.2 Service Tickets: Customers may submit a Service Ticket when their website is down or having problems. Some issues may be billable at a rate of $129 per hour. Tech Support will inform the Customer before services are rendered if their request is billable. All billable Support Tickets are prepaid.
7.3 Domain Name and Email Tech Support: Questions related to Domain Names, Email Accounts, Fax to Email or any other feature that does not have to do with web development will be answered by our Domain & Email Tech Support 24 hours a day, 7 days a week.
- Phone- 480.624.2500
- Please have your customer number and PIN number ready.
8.0 Problem Resolution: Webnology.BIZ may take up to 48 hours for problem resolution. If additional time is needed the customer will be advised. If either party files a law suite, it will be govern in the state of Texas.
9.0 Limitation on Liability: Webnology.BIZ is not responsible for any breach of security or for any actions of any third parties, which receive information by hacking, breaking into, or crashing our servers.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT WEBNOLOGY.BIZ SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF WEBNOLOGY.BIZ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SERVICE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (v) ANY OTHER MATTER RELATING TO THE SERVICE.
10.0 Proprietary Rights: All content created by Webnology.BIZ, its partners, or its suppliers and included on our website, such as text, graphics, logos, button icons, images, audio clips, and software, is the property of Webnology.BIZ (or its partners or suppliers) and protected by U.S. and international copyright laws.